Refund policy

 

ALL ITEMS ARE FINAL SALE

NO RETURNS/NO REFUNDS

Conditions for exchanges

For Products to be eligible for an exchange, please ensure that:

Goods were purchased in the last 7 days
The products are in the original packaging.
The following products cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
We reserve the right to refuse exchanges of any merchandise that does not meet the above return conditions at our sole discretion.

Exchanged goods

You are responsible for the cost and risk of returning the Products to us. You must send the Products to the following address:
Ramos Tortimex 13128 Telegraph Rd ste. E Santa Fe Springs, Ca 90670

We are not responsible for goods damaged or lost in return shipping. Therefore, we recommend an insured and traceable mail service. We cannot issue a exchange without actual receipt of the Products or proof of the return received.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: sales@ramostortimx.com
By visiting this page on our website: https://www.ramostortimx.com/